We would like to inform you that we are introducing further improvements to our service to make it even more convenient for you.
What is happening? We will be upgrading the payment system on the criminal records order platform by replacing the current system with a more modern solution.
When will this take place? The changeover will take place on Sunday, 19 November. The order platform is therefore scheduled to be offline between the hours of 6pm and midnight.
Our goal: We continually strive to offer you the best possible functionality and user-friendliness. By carrying out this upgrade, we not only want to improve the payment process for you, but also increase the security and efficiency of our services.
We apologise for any inconvenience caused during this maintenance window and thank you for your understanding and patience. The continuous improvement of our services is an important part of our commitment.
The Swiss Criminal Records has received increased reports of deception when ordering criminal excerpt on the Internet. Currently, the deceptive acts take place on the following websites:
https://registerwegweiser.online/,
https://www.bopayment.info/strafregisterauszug-schweiz
https://www.dienstweg.info/strafregisterauszug/
We point out that the Swiss criminal record excerpt can be ordered only on the website of the Federal Office of Justice: https://www.criminal-records.admin.ch or at the post office counter.
How to order a criminal records excerpt
Ordering via Internet
Ordering an excerpt at the post office
- I have a credit card (Mastercard, VISA, American Express, PostFinance Card) or TWINT and can/want to pay the fee this way.
- I would like to order the excerpt immediately and not wait for the post office to open.
- I have no credit card/I don’t want to use my credit card for Internet payments.
- I can go to the post office myself and order an excerpt.
Requirements for ordering via the Internet:
- Make a copy of an official identity document such as a passport, an ID card, or the new identity document for foreign nationals (copy both sides!). Print and sign the application form and mail these documents to the Criminal Records Office.
- Debit card, Credit card, Postfinance card or TWINT can make the payment.
Requirements for postal orders:
- Persons ordering an excerpt in their name must go the post office themselves and submit valid ID (passport, ID card) in proof of their identity.
- Payment in cash or by PostFinance Card.
Allow for a few days for delivery of the excerpt.
Allow for a few days for delivery of the excerpt.
To find post offices offering this ordering service, go to the Post's website
Last modification 14.11.2023
Contact
Swiss Criminal Records
Service for Private Individuals
Bundesrain 20
CH-3003
Bern
T
+41 58 465 01 98
Telephone support is available from Monday to Friday, 9.30am to 11.30am